Frequently asked

Questions, answered.

Quick, plain answers to the things people ask most. Don't see yours? Just send it over.

Getting started
What is TackNote?

Sticky notes that show up right where they belong. Pin a note to a window, tab, file, folder, chat, or task — and it appears only when you're looking at that thing. The rest of the time it stays out of your way.

How do I make a note?

Click the TackNote icon in your menu bar to add a note to whatever you're looking at. Right-click it for more options. You can also set up a keyboard shortcut or a mouse button in Settings.

My note disappeared — did I lose it?

Nope! It's just hidden because you stepped away from where it lives. Go back and it pops right up. If the thing it was stuck to is gone for good, you'll find the note in TackBoard under "Needs a Home," ready to give it a new spot.

My notes aren't hiding and coming back.

TackNote needs your okay to work this way. Go to System Settings → Privacy & Security → Accessibility and switch TackNote on. If it ever stops after an update, check there again.

Shortcuts & mouse buttons
Can I trigger TackNote with a mouse button?

Yes — set it in Settings → Shortcuts: a keyboard combo, or a mouse button where your mouse allows. Two things to know if you use mouse software like Logi Options+ or BetterMouse:

1. They often "capture" the back/forward buttons to remap them, so TackNote never sees the raw button. Free that button in your mouse software, or just use a keyboard shortcut.

2. If you map a button to send TackNote's keyboard shortcut, it works in most apps but Google Chrome ignores the injected keystroke — a Chrome-specific quirk (Brave and other Chromium browsers are fine). No app can intercept it, because the keystroke never enters the normal event stream when Chrome is in front.

The reliable fix: use a keyboard shortcut (works everywhere, including Chrome), or a remapper that emits real hardware-level events like Karabiner-Elements.

Email
It won't stick to my email — why?

Open the email in its own window first (just double-click it), then add your note. It'll come back every time you open that email.

If you're using the split view — your list on one side and a preview on the other — open the email on its own and the note will stick. This works the same in Apple Mail, Outlook, and Gmail.

Bringing your notes in
Can I bring in notes from another app?

Yes! Go to Settings → Data → Import from Another App. You can bring in notes from Apple Notes, Stickies, Evernote, and from text and Markdown files. They land in an "Imported" group so you can sort them however you like.

What it works with

TackNote works with every app. With the apps you use most, it does even more — here are the three levels:

Every app
Stick a note to any window. It hides when you leave and comes back when you return.
Anything on your Mac
Knows the spot
The note follows the exact chat, project, or item — not just the app.
iMessageSlackTeams OutlookDiscordNotion ClickUpPhotosDaVinci
Takes you back
Pins to the exact tab, file, or folder — and jumps you right back to it.
Web browsersWordExcel PowerPointPhotoshopIllustrator AffinityFinder
My favorite app isn't on the list — will it still work?

Yes — every app gets notes that hide and come back. We keep adding apps to the deeper levels over time, so if you'd love to see yours move up, just tell us.

Across your Macs
Can I use my notes on more than one Mac?

Yes — notes you've pinned to a web page can sync across your Macs. Turn it on in Settings → Data → "Sync web notes across my Macs (iCloud)", and a note you make on one Mac shows up on the other. It uses your own iCloud — no separate account, and it's end-to-end encrypted, so even Apple can't read your notes. Notes pinned to a specific app window or file stay on the Mac they belong to.

Privacy
Where do my notes live?

Right on your Mac, locked down (encrypted), with no account or sign-in needed — and we don't track you. If you choose to turn on syncing across your Macs, your web-page notes travel through your own iCloud, end-to-end encrypted (no third-party servers, and we never see them).

Pricing & updates
How much is it?

A one-time price — no subscription. You get a 14-day free trial, no card needed. Students get a discount.

What happens after the free trial?

Your notes stay right where they are. You'll just need a key to make new ones — pop it in under License… and you're all set.

Can I use it on more than one Mac?

Yes — your license works on 2 Macs.

How do I get updates?

TackNote checks for updates on its own and lets you know when one's ready — or check anytime from the menu. Your notes and license carry right over, and your notes are backed up before every update, just in case.

Still have a question?

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