Frequently asked

Questions, answered.

Quick, plain answers to the things people ask most. Don't see yours? Just send it over.

Getting started
What is TackNote?

Sticky notes that show up right where they belong. Pin a note to a window, tab, file, folder, chat, or task — and it appears only when you're looking at that thing. The rest of the time it stays out of your way.

How do I make a note?

Click the TackNote icon in your menu bar to add a note to whatever you're looking at. Right-click it for more options. You can also set up a keyboard shortcut or a mouse button in Settings.

My note disappeared — did I lose it?

Nope! It's just hidden because you stepped away from where it lives. Go back and it pops right up. If the thing it was stuck to is gone for good, you'll find the note in TackBoard under "Needs a Home," ready to give it a new spot.

My notes aren't hiding and coming back.

TackNote needs your okay to work this way. Go to System Settings → Privacy & Security → Accessibility and switch TackNote on. If it ever stops after an update, check there again.

Shortcuts & mouse buttons
Do notes work in fullscreen apps?

Yes. Take a window fullscreen and any note tacked to it follows, floating right on top of the fullscreen app, still editable. Apple's built-in Stickies disappear in fullscreen; TackNote was built so yours don't. Floating notes (⌘⌥⌃F) stay on top of everything too, fullscreen included.

Can I trigger TackNote with a mouse button?

Yes — set it in Settings → Shortcuts: a keyboard combo, or a mouse button where your mouse allows. Two things to know if you use mouse software like Logi Options+ or BetterMouse:

1. They often "capture" the back/forward buttons to remap them, so TackNote never sees the raw button. Free that button in your mouse software, or just use a keyboard shortcut.

2. If you map a button to send TackNote's keyboard shortcut, it works in most apps but Google Chrome ignores the injected keystroke — a Chrome-specific quirk (Brave and other Chromium browsers are fine). No app can intercept it, because the keystroke never enters the normal event stream when Chrome is in front.

The reliable fix: use a keyboard shortcut (works everywhere, including Chrome), or a remapper that emits real hardware-level events like Karabiner-Elements.

Email
It won't stick to my email — why?

Open the email in its own window first (just double-click it), then add your note. It'll come back every time you open that email.

If you're using the split view — your list on one side and a preview on the other — open the email on its own and the note will stick. This works the same in Apple Mail, Outlook, and Gmail.

Bringing your notes in
Can I bring in notes from another app?

Yes! Go to Settings → Data → Import from Another App. You can bring in notes from Apple Notes, Stickies, Evernote, and from text and Markdown files. They land in an "Imported" group so you can sort them however you like.

What it works with

TackNote works with every app. With the apps you use most, it does even more — here are the three levels:

Every app
Stick a note to any window. It hides when you leave and comes back when you return.
Anything on your Mac
Knows the spot
The note follows the exact chat, project, or item — not just the app.
iMessageSlackTeams OutlookDiscordNotion ClickUpPhotosDaVinciAffinity
Takes you back
Pins to the exact tab, file, or folder — and jumps you right back to it.
Web browsersWordExcel PowerPointPhotoshopIllustrator Finder
My favorite app isn't on the list — will it still work?

Yes — every app gets notes that hide and come back. We keep adding apps to the deeper levels over time, so if you'd love to see yours move up, just tell us.

Across your Macs
Can I use my notes on more than one Mac?

Yes — notes you've pinned to a web page can sync across your Macs. Turn it on in Settings → Data → "Sync web notes across my Macs (iCloud)", and a note you make on one Mac shows up on the other. It uses your own iCloud, so there is no separate account. Notes are encrypted on your Mac before they sync, and with Apple's Advanced Data Protection turned on the sync is end-to-end encrypted, so even Apple can't read your notes. Notes pinned to a specific app window or file stay on the Mac they belong to.

How does syncing actually work?

It's built on Apple's CloudKit, using your own private iCloud — there's no TackNote server in the middle, and notes are encrypted on your Mac before they sync. With Apple's Advanced Data Protection turned on, that is end-to-end encryption, so even Apple can't read your notes. As long as both Macs are signed into the same Apple ID with iCloud on and web-note sync enabled, a change on one Mac shows up on the other within moments, automatically.

It syncs notes pinned to web pages, because a page address means the very same page exists on any of your Macs — so the note can re-stick to it anywhere. Notes pinned to a specific app window or a local file stay on the Mac where you made them: a particular window or a file on your desktop doesn't necessarily exist on your other Mac, so there's nothing reliable for the note to return to there.

One nice touch: if a web note is pinned to a browser you don't have on the other Mac, TackNote offers to re-point it to that Mac's default browser — so the note still finds its page.

Privacy
Where do my notes live?

Right on your Mac, locked down (encrypted), with no account or sign-in needed — and we don't track you. If you choose to turn on syncing across your Macs, your web-page notes travel through your own iCloud, encrypted on your Mac before they leave it (no TackNote server in between, and we never see them).

Why does TackNote ask for those macOS permissions?

TackNote only asks for what it needs to do its one job — and macOS asks you to approve each one, so nothing turns on behind your back. Here's exactly what each is for:

Accessibility — so a note knows which window it belongs to. This is how TackNote reads which window is in front and where it sits on screen, so your note hides and comes back with it. Without it, notes can't pin to windows. This is the one that matters most.

Automation (Apple Events) — only when you pin a note to a web page. TackNote asks your browser for the current page address so the note can reopen on the exact page later. It's requested per-browser, and only when you actually tack to a page.

Input Monitoring — only if you set a global keyboard shortcut or mouse button to drop a note. It lets TackNote notice that one shortcut even when another app is in front. Skip the shortcut and you'll never be asked.

That's the whole list. TackNote reads nothing from your screen, and these permissions never send your notes anywhere. They are just the macOS plumbing for "show this note on the right window." You can review or revoke any of them anytime in System Settings → Privacy & Security.

How do I know the download is genuine and hasn't been tampered with?

TackNote is signed with our Apple Developer ID and notarized by Apple (Team ID 524LD79VQ3). That means your Mac checks it for you: if even one byte of the app were altered, the signature breaks and macOS Gatekeeper refuses to open it — automatically, on first launch. You don't have to do anything.

The download is also served only over HTTPS, so it can't be swapped in transit. If you'd like to verify by hand, open Terminal and run:

spctl -a -vvv -t open --context context:primary-signature ~/Downloads/TackNote.dmg

A genuine copy reports source=Notarized Developer ID and Developer ID Application: Keepers Code, LLC (524LD79VQ3). Anything else — don't run it, and email us.

Found a security issue? See /.well-known/security.txt or email support@tacknote.app.

Pricing & updates
How much is it?

A one-time price — no subscription. You get a 7-day free trial, no card needed. Students get a discount.

What happens after the free trial?

Your notes stay right where they are. You'll just need a key to make new ones — pop it in under License… and you're all set.

I lost my license key — how do I get it back?

Easy — head to tacknote.app/recover, enter the email you bought with, and we'll send your key(s) straight to your inbox. No need to email us. Your keys also live in the original purchase email, so a search for "TackNote" usually turns them up too.

Can I use it on more than one Mac?

Yes. A Personal license covers one person on up to three of your own computers — say your laptop and your desktop. Turn on iCloud sync and your web-page notes flow between them through your own iCloud, encrypted. (The license isn't tied to your Apple ID. That's just what lets your Macs share your notes.)

Is it one license per person?

Yes — a Personal license is for one person (your own three computers). For more people, each needs their own seat. That's what volume licensing is for: a 5-seat, 25-seat, or custom license — one key that activates on that many Macs.

Does a volume license mean we share notes?

No. Volume licensing just covers the app on more Macs — it isn't shared or collaborative notes. Everyone's notes stay private to them, encrypted on their own Mac. (Shared notes aren't a feature today.)

How do I get updates?

TackNote checks for updates on its own and lets you know when one's ready — or check anytime from the menu. Your notes and license carry right over, and your notes are backed up before every update, just in case.

Can't find your answer?

Ask us. A real person reads every question and replies by email.

Using TackNote on your Mac? Open the TackNote menu in your menu bar and choose Send Feedback, or press ⌘⇧F from anywhere. It comes straight to us.

We use your address only to answer you. See our privacy policy. You can also email support@tacknote.app.

Encrypted on your Mac

Private by design. Yours alone.

Every note is sealed with AES-256 encryption the moment you write it — the key lives in your Mac’s Keychain, never on a server. Switch on iCloud sync and your notes are encrypted on your Mac before they travel through your own iCloud. Apple holds the keys to that sync unless you turn on Apple’s Advanced Data Protection, which makes it end-to-end encrypted and readable only on your devices. No accounts, no trackers, no servers we control. Not even we can read your notes.